TikViral is a renowned social media service provider that aims to offer 100% satisfied services to our valuable customers. We are well-known for putting a smile on our customers’ faces through our flawless and impeccable service. However, if you are facing any issues through our service, you can let us know. We will analyze what has gone wrong and ensure to deliver your ordered services. If you are not satisfied and thinking of applying for a refund, here are a few details that you will need to note. Check out the below details carefully before applying for a refund.
Primary Step: Contact Our Support Team
Most of the issues can be resolved. So, if you are facing an issue after purchasing our package, please do contact our support team. We will ensure to solve your problem instantly. We always provide to make our customers happy. Many people have notified us of their issue, and later we made sure to fix it and deliver their order. So, firstly, you will need to contact our customer support team.
Reasons You Won’t Receive A Refund
- If your likes, views, followers, or any other service drops, you can let us know. We will refill it immediately for free. All you got to do is to contact our support team.
- If your account gets suspended or the content is removed by the social media network. (This may happen occasionally and beyond our control)
- If you have filed a complaint or case with PayPal or issued a chargeback with your credit card company.
- Suppose you are rude or inconsiderate to our support team. Mostly we will completely ignore such emails.
For the above cases, you will not be eligible to apply for a refund. So, before asking for a refund, ensure to consider the points.
Reasons You May Receive A Full/Partial Refund
For the below cases, we ensure to provide a partial or full refund:
- If we are unable to deliver your ordered package due to a trouble in our system.
- If we could not deliver your package due to a problem with your profile or confusion regarding the services and delivery hasn’t started yet.
At TikViral, we ensure to satisfy our valuable customers. If you aren’t satisfied with our services, please contact us within seven days of purchase. We will check and make sure to send a refund if it is applicable based on our refund policy.